Privacy Policy

CoachV may collect and process the following types of information:

• Account information, such as your name and email address.
• Athlete profile information, such as your sport, experience level, and training preferences.
• Sports, training, competition, schedule, goals, and preferences you provide.
• Workout and training history, including logged sets, exercises, and completed activities.
• Wellness, recovery, nutrition, and fitness information you enter, such as journal entries and nutrition logs.
• Information you provide through CoachV's AI chat and coaching features.
• Device or health/fitness data if you explicitly connect a supported integration, such as a wearable device.
• Basic technical information needed to operate, secure, and improve the service, such as log and error information.

CoachV uses the information it collects to:

• Provide and personalize the CoachV experience.
• Generate training, workout, practice, recovery, and nutrition recommendations.
• Create and maintain your account.
• Save your workouts, preferences, schedule, and progress.
• Provide integrations you request, such as connected devices.
• Improve the reliability and functionality of the service.
• Maintain security and prevent abuse.

CoachV uses artificial intelligence to generate coaching recommendations and respond to your questions. To do this, relevant information — such as your athlete profile, goals, schedule, training history, chat messages, recovery and wellness information, and other information needed to answer you — may be sent to AI model providers that power CoachV's features. These providers process the information to generate CoachV's responses. CoachV limits what it sends to information reasonably needed to provide the feature you requested.

If you choose to sign in with Google, CoachV receives basic account information that you authorize Google to share, such as your name, email address, and profile information. This is used only to authenticate you and create or access your CoachV account. CoachV does not receive or store your Google password.

If you choose to connect a supported device or service (for example, a health or fitness wearable), CoachV accesses only the data needed to provide the integration you requested. Connecting an integration is optional and done at your direction. You can disconnect an integration at any time; after you disconnect, CoachV stops accessing new data from it going forward, while data already received is handled as described in this policy.

CoachV does not sell your personal information. CoachV may disclose information as reasonably necessary to service providers that process it on CoachV's behalf to operate the service, including:

• Cloud hosting and database providers.
• Authentication providers, such as Google Sign-In.
• Payment processors and app stores.
• AI model and API providers.
• Email providers.
• Analytics, error-monitoring, and security providers.
• Integrations you choose to connect.

If you choose to connect with a coach in CoachV, CoachV may share relevant athlete information with that coach, only as needed to provide that coaching relationship.

We may also disclose information where required by law, to protect the rights, safety, and security of CoachV and its users, or in connection with a business transfer such as a merger or acquisition.

If you purchase a CoachV subscription or other paid service, payment processing is handled by third-party payment providers such as Stripe or an applicable app store. CoachV does not directly store your full payment card number. Payment providers may process payment, billing, transaction, and fraud-prevention information as necessary to complete and manage your purchase.

For information about how CoachV handles health, wellness, recovery, nutrition, injury, fitness, or connected-device data, see our Consumer Health Data Privacy Policy.

Your information is stored using CoachV's hosting and database infrastructure. CoachV takes reasonable measures to protect your information, but no method of storage or transmission over the internet can be guaranteed to be completely secure.

CoachV retains your information for as long as your account is active or as needed to provide the service. When your account is deleted, your personal data is removed from CoachV's systems, subject to any information we need to keep for legitimate operational or legal reasons.

You can review and update your athlete profile and preferences within CoachV at any time. You choose whether to connect third-party integrations and whether to sign in with Google. You may also request deletion of your account and personal data as described below.

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or other controls over how it is used. To make a request, contact us at support@coachv.app. We may need to verify your identity before completing a request.

You can delete your CoachV account yourself at any time from Settings → Delete Account inside the app. Deleting your account removes your CoachV sign-in and your personal data — profile, settings, calendar, workouts and training history, chat history, nutrition, recovery and journal entries, connected device data, and coach connections. Deletion is permanent and cannot be undone. Limited information may be retained where required for legitimate operational, security or legal reasons, and backup copies age out on our provider's normal schedule. If you can't access your account, contact us and we will handle the request. See the Account & Data Deletion page for step-by-step instructions.

CoachV is intended for users who are at least 13 years old. Users under 13 may not independently create a CoachV account. When you create an account, you are asked to confirm that you are at least 13 years old and agree to our Terms of Service and this Privacy Policy. This confirmation is required whether you sign up with an email address or with Google.

CoachV does not currently offer parent-managed or parental-consent accounts, and does not knowingly collect personal information from children under 13. If we learn that an account was created by, or personal information was collected from, a child under 13 contrary to this policy, we may take steps to delete the account and associated information as appropriate. If you believe a child under 13 has provided us personal information, please contact us.

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes to this Privacy Policy, we may provide additional notice where required by law.

Questions about this policy or your information? Contact us at support@coachv.app.