Account & Data Deletion

Subscriptions and account deletion

Deleting your CoachV account and canceling a paid subscription are separate actions. If you have an active subscription, cancel it through the subscription-management method associated with your purchase before deleting your account. Deleting the CoachV app does not cancel a subscription. Purchases made through an app store may need to be canceled through that store. See our Subscription, Cancellation & Refund Policy.

Request account deletion

Self-service deletion is temporarily disabled while billing cancellation, shared coach records, data retention and storage cleanup are verified. To request deletion:

1. Sign in to CoachV.
2. Open Account from the menu.
3. Review the Danger Zone and open Help to request deletion.
4. Resolve active subscription billing and confirm ownership of your account before deletion is finalized.

Opening Account or submitting a request does not delete your account or cancel billing. Completed deletion is permanent and cannot be undone.

If you can't access your account

If you can't sign in, or something goes wrong while deleting your account, email support@coachv.app from the email address associated with your CoachV account, with the subject line "Delete my account." We will verify the request and delete your account.

What gets deleted

Deleting your account removes your personal data from CoachV, including:

• Your account and sign-in information
• Your athlete profile, goals, and preferences
• Your training calendar, workouts, and training history
• Your journal, nutrition, and recovery entries
• Your CoachV chat history and connected device data

Deletion is permanent and cannot be undone. Deletion may not be instantaneous across every underlying backup. Limited records may be kept where reasonably necessary for legal, fraud-prevention, security, financial or accounting, dispute-resolution, or other legitimate purposes — for example, records of a coach application you submitted or feedback you sent us — and backup copies expire according to our providers' retention schedules. Any retained information will not remain available as an active CoachV athlete account.